FAQ

📞 Contact Us

How do I get in contact with Titan Terrain?

 

🔍 Before Buying

What jack should I get for my car?

  • 3-Ton Jack: Best for large 4WDs (e.g., F250, Land Cruiser, Patrol)

  • 2-Ton Jack: Great for utes (e.g., Ranger, Hilux, Triton, Isuzu)

  • 1.5-Ton Jack: Ideal for lighter 4WDs and SUVs (e.g., Jimny, Wrangler)

 

Does the jack come with the extension?
Yes, all jacks include a jack extension. Specs are listed in each product description.

 

Are the wheels plastic? Will they break?
No. The wheels are made from durable nylon—not plastic—and have been thoroughly tested. They won’t break under normal use.

 

Will the jack rust if I leave it outside?
If left exposed to weather, spray it with WD-40 every 1–2 months. Cosmetic rust may form on parts like the wheel bearings or Allen key, but this doesn’t affect the jack’s performance or safety.

 

Why would I use this jack instead of a Hi-Lift Jack?
Hi-Lift jacks can be dangerous to use. Our jacks are designed to be safer, more stable, and easier to operate.

 

How low does the jack go? Can I use it on a lowered car?
The jack’s minimum height is 155mm. It fits under most standard SUVs but may not work with lowered vehicles.

 

How much do the jacks weigh?

  • 3-Ton Jack: 36 kg

  • 2-Ton Jack: 29 kg

 

🔧 After Buying

 

How do I prime my jack?
If the jack has lost pressure (from inactivity, temperature, vibration, or storage), follow these steps:

  1. Turn the handle counterclockwise (like you're lowering the jack).

  2. Pump the handle fully 10–12 times.

  3. Turn the handle clockwise to tighten it again.
    Your jack should now work as normal.

 

Do the jacks come with a warranty?
Yes, every jack includes a 2-year full replacement warranty.

 

🛠 Dealers, Wholesalers & Ambassadors

I run a shop and want to sell Titan Terrain products. What do I do?
We’d love to hear from you. Reach out at sales@titanterrain.com.au to discuss wholesale or dealership opportunities.

 

I’m a 4x4 influencer or content creator. Can I promote your products?
Absolutely. We offer:

  • 10-15% commission for approved affiliates

  • 5% discount code for your followers
    All ambassadors go through a short approval process. Get in touch to learn more!